Free
Free delivery on every United Kingdom order.
Clear information about delivery costs, processing times, estimated arrival and tracking for every Heimdepot order.
Last updated: 18 September 2026
Free
Free delivery on every United Kingdom order.
1–2 business days
Orders are processed Monday to Friday.
3–7 business days
Estimated from dispatch, not order date.
7–9 business days
Highlands, Northern Ireland and UK Islands.
We deliver within the United Kingdom only. Delivery is free for every order; no shipping charge is added at checkout.
Orders are prepared and dispatched within 1–2 business days. Orders placed after 2:00 PM London time begin processing on the next working day.
Delivery dates are estimates and are not guaranteed.
We email tracking information after dispatch when it is available. Orders may be delivered by Royal Mail, Evri or DPD, selected according to destination and parcel size.
Please provide a complete and accurate delivery address. Contact us promptly if you notice an error; changes may not be possible once processing has begun.
Severe weather, public holidays and courier disruption may extend delivery times. If tracking has not moved for two working days, contact us with your order number.
If a parcel arrives damaged, contact us within 48 hours of delivery and include a photograph of the item and packaging.
21 Rixton Grove, Thornton-Cleveleys, FY5 4PU, United KingdomCorrespondence and approved returns address only.
Secure payments
Card details handled by Stripe. We never see or store them.
14-day returns
Change your mind within 14 days of delivery — return for a refund.
Tracked UK delivery
Dispatched in 1–2 business days, tracked to your door.
SSL secure checkout
This site is protected with HTTPS encryption.